Contact

Emails, Texts, & Calls

If you are having a problem with your medication, the fastest way to reach me is by email. I generally return emails within 24-48 hours during the business week. Brief text messages work well for scheduling changes, but email is best for other issues. It's important to understand that not all issues can be handled by email or phone. There are times that for safety reasons and to facilitate medical decision making we will need to schedule an appointment. If calls or emails are increasing in duration and frequency, it is likely we need to schedule a time to meet in the office for a more thorough assessment.

After Hours & Emergencies

If you are experiencing a mental health emergency or have a safety concern, please call 911 or go to your nearest emergency room immediately.

For urgent mental health support, you may also contact one of the following 24/7 crisis resources:

• National Suicide & Crisis Lifeline: 1-800-273-TALK (8255)

• Crisis Center Birmingham: 205-323-7777

Due to the small size of this practice, 24-hour and weekend coverage is not available. If you feel your care needs include access to around-the-clock support, a referral to a larger practice can be provided.

Prescription Refill Requests

Prescription refills are sent in during business hours only. Prescription refill requests placed after hours or on weekends will be addressed the following business day. Prescription refill requests from pharmacies are not accepted. If you require a refill prior to your next appointment, please contact me directly. This is faster and more efficient than waiting on the pharmacy to contact me. Allow 2-3 full business days prescription requests to be processed.