Practice Policies

Welcome. I’m so glad you’re here and considering working together. To help you decide if this practice is the right fit for your needs, please take a moment to review the following policies and procedures. They’re designed to support a thoughtful, respectful, and effective care experience. If everything feels aligned, I’d love to connect with you. If you have any questions or are ready to move forward, please contact the office.

1. Payment & Insurance

Payment is due at the time of service. I am an out-of-network provider and do not file insurance claims. However, I will provide you with a superbill that you may submit to your insurance for potential reimbursement.

2. Cancellation & Attendance Policy

Your appointment time is reserved exclusively for you. If you need to cancel, please use the link in your confirmation email or contact the office. A minimum of one appointment every 3–6 months is required to remain an active patient.

  • Cancellations with less than 24 hours’ notice or no-shows will be charged the full session fee.

  • Patients prescribed controlled substances must be seen at least every 90 days and have one in-office visit per year, per Alabama state law.

  • Repeated missed appointments may result in dismissal from the practice.

3. Communication (Email, Text, Phone)

For non-urgent medication concerns, email is the most efficient way to reach me (response time is typically 24–48 business hours). Texts are fine for quick scheduling questions.

Please note: Some concerns require in-person evaluation. If emails or calls become frequent or complex, an appointment will be necessary.

4. Emergencies & After-Hours Coverage

In a mental health crisis or emergency, call 911 or go to the nearest emergency room.

I am a solo practitioner and do not provide after-hours or weekend coverage. If you need more comprehensive or 24/7 care, I can refer you to a larger group practice.

5. Prescription Refills

  • Refill requests are processed during weekday business hours.

  • Do not rely on your pharmacy to request refills—please contact me directly.

  • Allow 2–3 full business days for refill processing.

  • Requests sent on weekends or holidays will be reviewed on the next business day.

6. Hospitalization

I do not have hospital admitting privileges. In the event of a safety crisis, you will be directed to an emergency room. If needed, I will coordinate with hospital staff to provide background information.

7. Fee Schedule

  • Initial Evaluation (50–60 minutes): $375

  • Follow-Up (20–30 minutes): $160

  • Extended Follow-Up (50–60 minutes): $320

  • Letters or Forms: $50–$100 (depending on time and complexity)

Patients are financially responsible for all services rendered. Failure to comply with treatment or financial policies may lead to discharge from care.